Bring human-like AI sales calls

Bring human-like
AI sales calls

to modern

eCommerce

retail

DTC

eCommerce

retail

DTC

eCommerce

Start free

Request demo

AI voice calls are included in paid plans with a 30‑day trial.

white clouds and blue sky during daytime

Give serious buyers
a more human way to purchase.

Markopolo AI allows you to reach high-intent shoppers automatically directly on their phones, helping you recover lost sales and revenue.

Behavioral intelligence that respond to customer intent in real-time.

Behavioral intelligence that respond
to customer intent in real-time.

Turn your brand into a helpful, hyper-personalized assistant that guide shoppers gently.

Browse abandonment calls

Works well in luxury or high-consideration niches.

Cart abandonment calls

A gentle last-mile nudge when email, SMS, WhatsApp, or push fails.

Checkout abandonment calls

Reach high-intent shoppers who drop off at the final step.

Not every shopper needs a call. The right ones do.

Not every shopper needs a call.
The right ones do.

Markopolo AI reads every click, scroll, event, and session to understand every engagement. It then deciedes whether a customer should be called on their phones, ot not.

Revenue recovery approach

Call only high-intent shoppers who leave when they are closest to buying.

Consideration-stage guidance

Help serious buyers who compare, return, and hesitate before making a decision.

Post-purchase care

Follow up with important customers after purchase to confirm, assist, or build loyalty.

You stay in control of when to call.
The AI chooses the right customer.

You stay in control of when
to call. The AI chooses
the right customer.

You stay in control of when to call.
The AI chooses the right customer.

Markopolo AI lets you set the behavioral triggers or specific events to initiate a phone call. The AI agents then identify the right customers to call, so outreach stays relevant, and never spammy or intrusive.

Browse abandonment

Cart abandonment

Checkout abandonment

AI voice agents can optimize the eCommerce funnel with concierge level service.

AI voice agents can optimize the eCommerce funnel with concierge
level service.

Our AI voice agents step in only when a customer shows strong buying intent and needs more than another email or SMS.

Browse abandonment

Cart abandonment

Checkout abandonment

Optimize your funnel with concierge level service

Optimize your funnel

Browse abandonment

Cart abandonment

Checkout abandonment

AI voice call solution for consumer brands.

Markopolo AI helps both solo founders and enterprise teams to use AI voice calls only when they truly matter. Built for eCommerce, D2C, and retail, it speaks your customers’ language and turns every phone call into a sales‑driving moment.

+custom ecosystems

Already on Shopify?
Get Markopolo AI up and running instantly!

Already on Shopify?
Get Markopolo AI
up and running instantly!

Already on Shopify?
Get Markopolo AI up and running instantly!

Install Markopolo AI

Recover 20-30% lost revenue through intelligent emails

Recover 20-30% lost revenue
through intelligent emails

Our clients report 20-30% cart recovery with Markopolo AI, while most online stores report 10-15% with other platforms.

"Markopolo's AI called our customers who abandoned carts within 30 seconds. When SMS failed, it switched to WhatsApp. When that failed, it made a voice call with a personalized offer. We went from sending 2 generic emails to having actual conversations with customers."

From 12% to 43% Cart Recovery for Carnival Internet

43%

cart recovery vs. 12% industry baseline

67%

mobile conversion lift through behavioral intent prediction

2.4s

response time: AI predicts exit intent

Alec Paterson

Director, Dotlines UK

“Our customers think we’re psychic. They browse our tamarind pickles at midnight and get a personalized WhatsApp about our

grandmother's recipe. It’s like having our best salesperson available 24/7.”

Average response time: 28 seconds From abandonment to first contact

5.2X

Increase in cart recovery rate (from 2% to 10.4%)

2.8M

Additional revenue recovered in 6 months

67%

Of customers prefer WhatsApp

conversationsover email

Sohel Aman

Head of Marketing, Eastern Pickles

“As we scaled from 5,000 to 50,000 daily deliveries, Markopolo's autonomous AI became our marketing team. Individual AI agents handle delivery notifications, pickup reminders, and feedback collection across the country. The system learns what works for each customer—SMS for some, WhatsApp for others. We're growing without hiring a massive marketing team.” 92% Customer satisfaction maintained at scale

Scaling to 50K Daily Deliveries with Zero Marketing Team Growth

3.8M

3.8M+ personalized messages sent monthly

92%

Customer satisfaction score

34%

Reduction in customer service tickets

Biplob Ghosh Rahul

Founder & CEO, eCourier

From 12% to 43% Cart Recovery for Carnival Internet

43%

cart recovery vs. 12% industry baseline

67%

mobile conversion lift through behavioral intent prediction

2.4s

response time: AI predicts exit intent

Alec Paterson

Director, Dotlines UK

From 12% to 43% Cart Recovery for Carnival Internet

43%

cart recovery vs. 12% industry

baseline

67%

mobile conversion lift through

behavioral intent prediction

2.4s

response time: AI predicts

exit intent

Alec Paterson

Director, Dotlines UK

Find out whether the AI phone calls are working with our revenue dashboard.

See how much revenue your voice campaigns generate, backed by clear performance data.

Your customers are not segments. They’re individuals.

Markopolo AI brings true concierge service to commerce by treating every shopper as an individual, not a segment, and calling only when the moment deserves personal attention.

Your CRM already knows who your customers are.
Now your AI voice agent knows when to call.

Your CRM already knows who your customers are. Now your AI voice agent
knows when to call.

Markopolo AI comes with native CRM integration features, so AI voice agents can call with context instead of starting cold.

No CRM? You can still activate customer data from your store.

No CRM? You can still activate

customer data from your store.

Get started for free. Upgrade to a flexible paid plan later.

Free

No credit card needed.

Audience analytics

5,000 emails

1,000,000 events

Cookieless and first-party tracking

50 SMS

CRM integration

Campaign and revenue performance

...and more

Start free

Custom

30-day trial included.

More channel usage (email, SMS, events)

Push notifications

AI voice calls

Custom integration, API access, and SSO

Everything in free plan, plus

...and more

Request demo

Custom

30-day trial included.

More channel usage (email, SMS, events)

Push notifications

AI voice calls

Custom integration, API access, and SSO

Everything in free plan, plus

...and more

Request demo

Explore plans

AI voice calls must work alongside other channels.

With Markopolo AI, push notifications work as part of one omnichannel journey.

Every follow-up is context-aware, so it continues the conversation without repeating what was already said.

Delivered to where

decisions happen

SMS

Messages they'll

actually see

Everyone's on it but

few brands own it

Push notifications

Gentle nudge at the

right moment

With Markopolo AI, push notifications work as part of one omnichannel journey.

Every follow-up is context-aware, so it continues the conversation without repeating what was already said.

FAQs

How can I start using Markopolo AI’s voice call feature?

When should eCommerce brands use AI voice calls?

What can an AI voice call tool do for online stores?

Will AI voice calls feel intrusive to customers?

Why do eCommerce, retail, and DTC brands use Markopolo AI for voice calls?

What should I consider when choosing an AI voice call tool for my DTC brand?

Is Markopolo AI’s voice call feature easy to use?

Backed by insights from 1,400+ businesses.

Try Markopolo AI and see what it’s all about.

Backed by insights from 1,400+ businesses.

Try Markopolo AI and see what it’s all about.

Start for free

See how it works

No credit card required.

Join Our Community

Join Our Community

Join Our Community

Join Our Community

Bring human-like AI sales calls

Bring human-likeAI sales calls

to modern

to modern

eCommerce

retail

DTC

eCommerce

eCommerce

retail

DTC

eCommerce

Give serious buyers a more human way to purchase.

Behavioral intelligence that respond to customer intent in real-time.

Behavioral intelligence that respond to customer intent in real-time.

Behavioral intelligence that respondto customer intent in real-time.

Browse abandonment calls

Cart abandonment calls

Checkout abandonment calls

Not every shopper needs a call. The right ones do.

Not every shopper needs a call. The right ones do.

Not every shopper needs a call.The right ones do.

You stay in control of when to call.The AI chooses the right customer.

You stay in control of whento call. The AI choosesthe right customer.

You stay in control of when to call.The AI chooses the right customer.

AI voice agents can optimize the eCommerce funnel with concierge level service.

AI voice agents can optimize the eCommerce funnel with conciergelevel service.

AI voice call solution for consumer brands.

AI voice call solution for consumer brands.

Already on Shopify?Get Markopolo AI up and running instantly!

Already on Shopify?Get Markopolo AI up and running instantly!

Already on Shopify?Get Markopolo AI up and running instantly!

Recover 20-30% lost revenue through intelligent emails

Recover 20-30% lost revenue through intelligent emails

Recover 20-30% lost revenuethrough intelligent emails

Find out whether the AI phone calls are working with our revenue dashboard.

Your customers are not segments. They’re individuals.

Your CRM already knows who your customers are.Now your AI voice agent knows when to call.

Your CRM already knows who your customers are.Now your AI voice agent knows when to call.

Your CRM already knows who your customers are. Now your AI voice agentknows when to call.

Get started for free. Upgrade to a flexible paid plan later.

Get started for free. Upgrade to a flexible paid plan later.

Get started for free. Upgrade to a flexible paid plan later.

AI voice calls must work alongside other channels.

AI voice calls must work alongside other channels.

AI voice calls must work alongside other channels.

FAQs

FAQs

Backed by insights from 1,400+ businesses.

Try Markopolo AI and see what it’s all about.

Backed by insights from 1,400+ businesses.

Try Markopolo AI and see what it’s all about.

Bring human-like
AI sales calls

Give serious buyers
a more human way to purchase.

Behavioral intelligence that respond
to customer intent in real-time.

Not every shopper needs a call.
The right ones do.

You stay in control of when to call.
The AI chooses the right customer.

You stay in control of when
to call. The AI chooses
the right customer.

You stay in control of when to call.
The AI chooses the right customer.

AI voice agents can optimize the eCommerce funnel with concierge
level service.

Already on Shopify?
Get Markopolo AI up and running instantly!

Already on Shopify?
Get Markopolo AI
up and running instantly!

Already on Shopify?
Get Markopolo AI up and running instantly!

Recover 20-30% lost revenue
through intelligent emails

Your CRM already knows who your customers are.
Now your AI voice agent knows when to call.

Your CRM already knows who your customers are.
Now your AI voice agent knows when to call.

Your CRM already knows who your customers are. Now your AI voice agent
knows when to call.