The AI WhatsApp marketing tool
that keeps your customer coming back.
The AI WhatsApp marketing
tool that keeps your
customer coming back.
The AI WhatsApp
marketing tool that
keeps your customer
coming back.
Built for
Built for
ecommerce.
retail.
D2C.
ecommerce.
ecommerce.
retail.
D2C.
ecommerce.
Markopolo AI automatically sends 1:1 hyper-personalized texts
to each shopper who shows interest but leaves without buying.
Markopolo AI automatically sends 1:1 hyper-personalized texts to each shopper who shows interest but leaves without buying.
WhatsApp is included in paid plans with a 30‑day trial.
WhatsApp has more than
2.3 billion daily active users.
WhatsApp has more than 2.3 billion daily active users.
WhatsApp has more
than 2.3 billion daily active users.
That's where attention lives now. And that's exactly
where Markopolo AI meets your shoppers.
That's where attention lives now. And that's exactly where Markopolo AI meets your shoppers.
Behavior-triggered WhatsApp texts that grow ecommerce revenue.
Behaviorally triggered WhatsApp texts
that grow ecommerce conversions.
Behavior-triggered WhatsApp texts that grow ecommerce revenue.
Behaviorally triggered WhatsApp texts that
grow ecommerce conversions.
Let our AI reach the right shoppers at the right time directly in their WhatsApp, with text messages that are always hyper-personalized and never spammy.
Let our AI reach the right shoppers at the right time directly in their WhatsApp, with text messages that are always hyper-personalized and never spammy.
Let our AI reach the right shoppers at the right time directly in their WhatsApp, with text
messages that are always hyper-personalized and never spammy.
Browse abandonment recovery campaign
AI-generated messages for interested customers who view products but exit before adding items to their cart.
Cart abandonment recovery campaign
SMS flows that target shoppers who add products to cart but leave before checkout.
Checkout abandonment recovery campaign
High-intent SMS for shoppers who initiate the purchase process but exit without transacting.
Username
michelle
Eligible
User since Oct 8, 2024
+1 (707) 400-0521 michelle.smith@gmail.com
Contact
Activities
Viewed product A
Comparing
Viewed product B
11:00am
11:04am
11:06am
Browse abandonment recovery campaign
AI-generated messages for interested customers who view products but exit before adding items to their cart.
Cart abandonment recovery campaign
SMS flows that target shoppers who add products to cart but leave before checkout.
Checkout abandonment recovery campaign
High-intent SMS for shoppers who initiate the purchase process but exit without transacting.
8:00 AM
Browse
Email Ignored
3:00 PM
Return visit
WhatsApp typing...
12:30 PM
Cart Add
SMS Read
06:00 PM
AI Voice Call
Call Initiated
"Hi David, I noticed you had questions about the fit.
Let me connect you with our style expert…"
06:00 PM
Purchase successfull
Username
michelle
Eligible
User since Oct 8, 2024
+1 (707) 400-0521 michelle.smith@gmail.com
Contact
Activities
Viewed product A
Comparing
Viewed product B
11:00am
11:04am
11:06am
Behavioral Pattern Detected
06:00 PM
Hovered ‘Add to Cart’ 4 times
Scrolled price reviews twice
Started checkout process
Hesitated on checkout for 2.3 seconds
2x viewed size guide
Michelle
Browse abandonment recovery campaign
AI-generated messages for interested customers who view products but exit before adding items to their cart.
Cart abandonment recovery campaign
SMS flows that target shoppers who add products to cart but leave before checkout.
Checkout abandonment recovery campaign
High-intent SMS for shoppers who initiate the purchase process but exit without transacting.
8:00 AM
Browse
Email Ignored
3:00 PM
Return visit
WhatsApp typing...
12:30 PM
Cart Add
SMS Read
06:00 PM
AI Voice Call
Call Initiated
"Hi David, I noticed you had questions about the fit.
Let me connect you with our style expert…"
06:00 PM
Purchase successfull
Username
michelle
Eligible
User since Oct 8, 2024
+1 (707) 400-0521 michelle.smith@gmail.com
Contact
Activities
Viewed product A
Comparing
Viewed product B
11:00am
11:04am
11:06am
Behavioral Pattern Detected
06:00 PM
Hovered ‘Add to Cart’ 4 times
Scrolled price reviews twice
Started checkout process
Hesitated on checkout for 2.3 seconds
2x viewed size guide
Michelle
WhatsApp is where people talk to people they trust. Make sure your brand belongs there.
WhatsApp is where people talk to people they trust.
Make sure your brand belongs there.
Nobody wants a blast message that starts with "Dear Customer." Markopolo AI reads every click, every scroll, every product view; and writes a WhatsApp message that feels like it came from someone who actually paid attention.
Nobody wants a blast message that starts with "Dear Customer." Markopolo AI reads every click, every scroll, every product view; and writes a WhatsApp message that feels like it came from someone who actually paid attention.
Every customer has a story. Your WhatsApp should know it.
Every customer has a story.
Your messages should know it.
Every customer has a story. Your WhatsApp should know it.
A first-time visitor and a loyal buyer shouldn't get the same message. Markopolo AI makes sure they never do.
A first-time visitor and a loyal buyer shouldn't get the same message. Markopolo AI makes sure they never do.
Pre-purchase texts
Remind shoppers about what caught their eye, with a perfectly timed messages.
Post-purchase texts
Increase customer retention and loyalty through win-back campaigns.
Lifecycle texts
Launch AI assisted WhatsApp campaigns to custom audiences.
Woudln’t it be great if your WhatsApp provided concierge-level service to the right shopper, at the right time?
Woudln’t it be great if your WhatsApp provided concierge-level service to the right shopper, at the right time?
Make your WhatsApp business account into an autonomous, hyper-personalized sales assistant that follows up with shoppers who didn’t make a purchase.
WhatsApp marketing automation tool for consumer brands.
WhatsApp marketing automation tool for consumer brands.
Solopreneurs running small online stores and teams managing enterprise companies,
both deserve a WhatsApp marketing tool that brings revenue.
Markopolo AI was built for e-commerce, D2C, and retail. It speaks your customers' language.
Solopreneurs running small online stores and teams managing enterprise companies, both deserve a WhatsApp marketing tool that brings revenue. Markopolo AI was built for e-commerce, D2C, and retail. It speaks your customers' language.
+custom ecosystems
Already on Shopify?
Get Markopolo AI up and running instantly!
Already on Shopify?
Get Markopolo AI up and running instantly!
Install Markopolo AI
Browse abandonment
Cart abandonment
Checkout abandonment
Hyper-personalized WhatsApp texts can convert more customers across your ecommerce funnel.
Markopolo AI's agents run your entire lifecycle marketing outreach, from the first browse to repeat purchase, while you focus on building the brand.
Browse abandonment
Cart abandonment
Checkout abandonment
Recover 20-30% lost revenue through intelligent campaigns
Recover 20-30% lost revenue through intelligent campaigns
Our clients report 20-30% cart recovery with Markopolo AI, while most online stores report 10-15% with other platforms.
Our clients report 20-30% cart recovery with Markopolo AI, while most online stores report 10-15% with other platforms.
"Markopolo's AI called our customers who abandoned carts within 30 seconds. When SMS failed, it switched to WhatsApp. When that failed, it made a voice call with a personalized offer. We went from sending 2 generic emails to having actual conversations with customers."
From 12% to 43% Cart Recovery for Carnival Internet
43%
cart recovery vs. 12% industry baseline
67%
mobile conversion lift through behavioral intent prediction
2.4s
response time: AI predicts exit intent
Alec Paterson
Director, Dotlines UK
“Our customers think we’re psychic. They browse our tamarind pickles at midnight and get a personalized WhatsApp about our
grandmother's recipe. It’s like having our best salesperson available 24/7.”
Average response time: 28 seconds From abandonment to first contact
5.2X
Increase in cart recovery rate (from 2% to 10.4%)
2.8M
Additional revenue recovered in 6 months
67%
Of customers prefer WhatsApp
conversationsover email
Sohel Aman
Head of Marketing, Eastern Pickles
“As we scaled from 5,000 to 50,000 daily deliveries, Markopolo's autonomous AI became our marketing team. Individual AI agents handle delivery notifications, pickup reminders, and feedback collection across the country. The system learns what works for each customer—SMS for some, WhatsApp for others. We're growing without hiring a massive marketing team.” 92% Customer satisfaction maintained at scale
Scaling to 50K Daily Deliveries with Zero Marketing Team Growth
3.8M
3.8M+ personalized messages sent monthly
92%
Customer satisfaction score
34%
Reduction in customer service tickets
Biplob Ghosh Rahul
Founder & CEO, eCourier
"Markopolo's AI called our customers who abandoned carts within 30 seconds. When SMS failed, it switched to WhatsApp. When that failed, it made a voice call with a personalized offer. We went from sending 2 generic emails to having actual conversations with customers."
From 12% to 43% Cart Recovery for Carnival Internet
43%
cart recovery vs. 12% industry
baseline
67%
mobile conversion lift through
behavioral intent prediction
2.4s
response time: AI predicts
exit intent
Alec Paterson
Director, Dotlines UK
"Markopolo's AI called our customers who abandoned carts within 30 seconds. When SMS failed, it switched to WhatsApp. When that failed, it made a voice call with a personalized offer. We went from sending 2 generic emails to having actual conversations with customers."
From 12% to 43% Cart Recovery for Carnival Internet
43%
cart recovery vs. 12% industry baseline
67%
mobile conversion lift through behavioral intent prediction
2.4s
response time: AI predicts exit intent
Alec Paterson
Director, Dotlines UK
Track direct revenue from WhatsApp campaigns.
Every WhatsApp campaign you run comes with a full performance dashboard. Delivery rates, opens, clicks, revenue attributed, top products driving conversions - all in one place. So you never waste budget on what isn't working.
Segments are a shortcut.
Shortcuts cost you conversions.
Grouping thousands of unique shoppers into buckets and sending everyone the same message is old thinking. Markopolo AI identifies each customer individually, using who they are, what they browsed, what they've bought, and when they're most likely to respond. You set the goal. The AI decides who gets what, and when.
Your CRM has the data. Let your WhatsApp use it.
Your CRM has the data. Let your WhatsApp use it.
Integrate your CRM and engage more customers by making every outreach more personal using order history and other relevant data.
Integrate your CRM and engage more customers by making every outreach more personal using order history and other relevant data.
No CRM? You can still activate customer data from your store.
No CRM? You can still activate
customer data from your store.
Explore the free plan. Start a 30‑day trial of any paid plan, anytime.
Explore the free plan. Start a 30‑day trial of any paid plan, anytime.
Explore the free plan. Start a 30‑day trial of any paid plan, anytime.
Free
No credit card needed.
Audience analytics
50 SMS
5,000 emails
1,000,000 events
Cookieless and first-party tracking
CRM integration
Campaign and revenue performance
...and more
Custom
30-day trial included.
More channel usage (email, SMS, events)
Push notifications
AI voice calls
Custom integration, API access, and SSO
Everything in free plan, plus
...and more
Custom
30-day trial included.
More channel usage (email, SMS, events)
Push notifications
AI voice calls
Custom integration, API access, and SSO
Everything in free plan, plus
...and more
WhatsApp is only one part of the journey.
Become omnichannel. Stay relevant everywhere.
WhatsApp is only one part of the journey.
Become omnichannel and stay relevant everywhere.
WhatsApp is only one
part of the journey.
Become omnichannel and stay relevant everywhere.
WhatsApp is only one part of the journey.
Become omnichannel and stay relevant everywhere.
Email
Delivered to where
decisions happen
See more
SMS
Messages they'll
actually see
See more
Push notifications
Gentle nudge at the
right moment
See more
AI voice call
Conversations that
feel entirely human
See more
Email
Delivered to where
decisions happen
See more
SMS
Messages they'll
actually see
See more
Push notifications
Gentle nudge at the
right moment
See more
AI voice call
Conversations that
feel entirely human
See more
Email
Delivered to where
decisions happen
See more
SMS
Messages they'll
actually see
See more
Push notifications
Gentle nudge at the
right moment
See more
AI voice call
Conversations that
feel entirely human
See more
Email
Delivered to where
decisions happen
See more
SMS
Messages they'll
actually see
See more
Push notifications
Gentle nudge at the
right moment
See more
AI voice call
Conversations that
feel entirely human
See more
Email
Delivered to where
decisions happen
See more
SMS
Messages they'll
actually see
See more
Push notifications
Gentle nudge at the
right moment
See more
AI voice call
Conversations that
feel entirely human
See more
Email
Delivered to where
decisions happen
See more
SMS
Messages they'll
actually see
See more
Push notifications
Gentle nudge at the
right moment
See more
AI voice call
Conversations that
feel entirely human
See more
Email
Delivered to where
decisions happen
See more
SMS
Messages they'll
actually see
See more
Push notifications
Gentle nudge at the
right moment
See more
AI voice call
Conversations that
feel entirely human
See more
Email
Delivered to where
decisions happen
See more
SMS
Messages they'll
actually see
See more
Push notifications
Gentle nudge at the
right moment
See more
AI voice call
Conversations that
feel entirely human
See more
Markopolo AI is context-aware. It knows what it said to a shopper in WhatsApp.
So when it reaches them through another channel, it continues from where it left off.
Markopolo AI is context-aware. It knows what it said to a shopper in WhatsApp. So when it reaches them through another channel, it continues from where it left off.
Markopolo AI is context-aware. It knows what it said to a shopper in WhatsApp. So when it reaches them through another channel, it continues from where it left off.
Delivered to where
decisions happen
See more
SMS
Messages they'll
actually see
See more
Push notifications
Gentle nudge at the
right moment
See more
AI voice call
Conversations that
feel entirely human
See more
FAQs
FAQs
How can I get started with Markopolo AI's WhatsApp feature?
What can an AI-driven WhatsApp marketing tool do for ecommerce brands?
Why do ecommerce brands use Markopolo AI for WhatsApp marketing?
What should I consider when choosing a WhatsApp marketing tool for my D2C brand?
Is Markopolo AI’s WhatsApp marketing platform easy to use?
What types of businesses can use Markopolo AI for WhatsApp marketing?
Backed by insights from 1,400+ businesses.
Try Markopolo AI and see what it’s all about.
Backed by insights from 1,400+ businesses.
Try Markopolo AI and see what it’s all about.
No credit card required.
Solutions
Resources
2026 © Markopolo AI Inc. All Rights Reserved
Solutions
Resources
2026 © Markopolo AI Inc. All Rights Reserved
Solutions
Resources
2026 © Markopolo AI Inc. All Rights Reserved
Solutions
Resources
2026 © Markopolo AI Inc. All Rights Reserved