The AI SMS marketing tool
The AI SMS
marketing tool
that helps
that helps
ecommerce
retail
D2C
ecommerce
ecommerce
retail
D2C
ecommerce
brands sell more.
brands sell more.
Markopolo AI autonomously sends 1:1 hyper-personalized SMS
to each shopper who shows interest but leaves without buying.
Markopolo AI autonomously sends 1:1 hyper-personalized SMS to each shopper who shows interest but leaves without buying.
SMS has an average open rate of 98%.
Let that sink in.
SMS has an average
open rate of 98%.
Let that sink in.
SMS has an average open rate of 98%.
Let that sink in.
Online stores see better conversions when they text high-intent shoppers at the right moment. We built the AI to make that effortless.
Online stores see better conversions when they text high-intent shoppers
at the right moment. We built the AI to
make that effortless.
Behaviorally targeted SMS that grow ecommerce revenue.
Behaviorally targeted SMS that grow ecommerce revenue.
Behaviorally targeted SMS
that grow ecommerce revenue.
Automatically reach the right shoppers directly on their phones, with text messages that are always relevant, helpful, and never intrusive.
Automatically reach the right shoppers directly on their phones, with text messages that are always relevant, helpful, and never intrusive.
Browse abandonment recovery SMS
AI-generated messages for interested customers who view products but exit before adding items to their cart.
Cart abandonment recovery SMS
SMS flows that target shoppers who add products to cart but leave before checkout.
Checkout abandonment recovery SMS
High-intent SMS for shoppers who initiate the purchase process but exit without transacting.
Username
michelle
Eligible
User since Oct 8, 2024
+1 (707) 400-0521 michelle.smith@gmail.com
Contact
Activities
Viewed product A
Comparing
Viewed product B
11:00am
11:04am
11:06am
Browse abandonment recovery SMS
AI-generated messages for interested customers who view products but exit before adding items to their cart.
Cart abandonment recovery SMS
SMS flows that target shoppers who add products to cart but leave before checkout.
Checkout abandonment recovery SMS
High-intent SMS for shoppers who initiate the purchase process but exit without transacting.
8:00 AM
Browse
Email Ignored
3:00 PM
Return visit
WhatsApp typing...
12:30 PM
Cart Add
SMS Read
06:00 PM
AI Voice Call
Call Initiated
"Hi David, I noticed you had questions about the fit.
Let me connect you with our style expert…"
06:00 PM
Purchase successfull
Username
michelle
Eligible
User since Oct 8, 2024
+1 (707) 400-0521 michelle.smith@gmail.com
Contact
Activities
Viewed product A
Comparing
Viewed product B
11:00am
11:04am
11:06am
Behavioral Pattern Detected
06:00 PM
Hovered ‘Add to Cart’ 4 times
Scrolled price reviews twice
Started checkout process
Hesitated on checkout for 2.3 seconds
2x viewed size guide
Michelle
Browse abandonment recovery SMS
AI-generated messages for interested customers who view products but exit before adding items to their cart.
Cart abandonment recovery SMS
SMS flows that target shoppers who add products to cart but leave before checkout.
Checkout abandonment recovery SMS
High-intent SMS for shoppers who initiate the purchase process but exit without transacting.
8:00 AM
Browse
Email Ignored
3:00 PM
Return visit
WhatsApp typing...
12:30 PM
Cart Add
SMS Read
06:00 PM
AI Voice Call
Call Initiated
"Hi David, I noticed you had questions about the fit.
Let me connect you with our style expert…"
06:00 PM
Purchase successfull
Username
michelle
Eligible
User since Oct 8, 2024
+1 (707) 400-0521 michelle.smith@gmail.com
Contact
Activities
Viewed product A
Comparing
Viewed product B
11:00am
11:04am
11:06am
Behavioral Pattern Detected
06:00 PM
Hovered ‘Add to Cart’ 4 times
Scrolled price reviews twice
Started checkout process
Hesitated on checkout for 2.3 seconds
2x viewed size guide
Michelle
SMS that understand each shopper
SMS that understand
each shopper
SMS that understand each shopper
Markopolo AI’s built-in behavioral intelligence personalizes every SMS to each customer's journey. So, every message feels relevant and never intrusive. This way, your brand remains helpful and your customers remain loyal.
Markopolo AI’s built-in behavioral intelligence personalizes every SMS to each customer's journey. So, every message feels relevant and never intrusive. This way, your brand remains helpful and your customers remain loyal.
Markopolo AI’s built-in behavioral intelligence personalizes every SMS to each customer's journey. So, every message feels relevant and never intrusive. This way, your brand remains helpful and your customers remain loyal.
One size fits none. You need 1:1 hyper-personalized messages
for every customer, at every stage of their journey.
One size fits none.
You need 1:1 hyper personalized messages for every customer, at every stage of their journey.
Hyper-personalized email for every
customer, at every stage.
Every click and scroll is a buying signal. Markopolo AI catches them all and tailors your SMS in real time.
Every click and scroll is a buying signal. Markopolo AI catches them all and tailors your SMS in real time.
Pre-purchase SMS
Remind shoppers about what caught their eye, with a perfectly timed SMS.
Post-purchase SMS
Increase customer retention and loyalty through win-back emails.
Lifecycle SMS
Launch AI assisted email campaigns to custom audiences.
SMS marketing automation tool for consumer brands.
SMS marketing automation
tool for consumer brands.
Every e-commerce, D2C, and retail brand deserves a better tool to run SMS campaigns. Markopolo AI gives you just that, whether you’re a small online store or an enterprise team.
From small and mid-market to enterprise ecommerce, D2C, and retail, any consumer brand can set up Markopolo AI easily.
+custom ecosystems
Already on Shopify?
Get Markopolo AI up and running instantly!
Already on Shopify?
Get Markopolo AI
up and running instantly!
Already on Shopify?
Get Markopolo AI up and running instantly!
Install Markopolo AI
Browse abandonment
Cart abandonment
Checkout abandonment
Improve conversions across your ecommerce funnel with hyper-personalized SMS.
Improve conversions across your ecommerce funnel with hyper-personalized SMS.
Our AI agents run end-to-end lifecycle marketing. They guide new visitors towards purchase and strengthen retention and loyalty among customers.
Our AI agents run end-to-end lifecycle marketing. They guide new visitors towards purchase and strengthen retention and loyalty among customers.
Improve conversions across your ecommerce funnel with hyper-personalized SMS.
Our AI agents run end-to-end lifecycle marketing. They guide new visitors towards purchase and strengthen retention and loyalty among customers.
Browse abandonment
Cart abandonment
Checkout abandonment
Recover 20-30% lost revenue through intelligent messages
Recover 20-30% lost revenue through intelligent messages
Our clients report 20-30% cart recovery with Markopolo AI, while most online stores report 10-15% with other platforms.
Our clients report 20-30% cart recovery with Markopolo AI, while most online stores report 10-15% with other platforms.
"Markopolo's AI called our customers who abandoned carts within 30 seconds. When SMS failed, it switched to WhatsApp. When that failed, it made a voice call with a personalized offer. We went from sending 2 generic emails to having actual conversations with customers."
From 12% to 43% Cart Recovery for Carnival Internet
43%
cart recovery vs. 12% industry baseline
67%
mobile conversion lift through behavioral intent prediction
2.4s
response time: AI predicts exit intent
Alec Paterson
Director, Dotlines UK
“Our customers think we’re psychic. They browse our tamarind pickles at midnight and get a personalized WhatsApp about our
grandmother's recipe. It’s like having our best salesperson available 24/7.”
Average response time: 28 seconds From abandonment to first contact
5.2X
Increase in cart recovery rate (from 2% to 10.4%)
2.8M
Additional revenue recovered in 6 months
67%
Of customers prefer WhatsApp
conversationsover email
Sohel Aman
Head of Marketing, Eastern Pickles
“As we scaled from 5,000 to 50,000 daily deliveries, Markopolo's autonomous AI became our marketing team. Individual AI agents handle delivery notifications, pickup reminders, and feedback collection across the country. The system learns what works for each customer—SMS for some, WhatsApp for others. We're growing without hiring a massive marketing team.” 92% Customer satisfaction maintained at scale
Scaling to 50K Daily Deliveries with Zero Marketing Team Growth
3.8M
3.8M+ personalized messages sent monthly
92%
Customer satisfaction score
34%
Reduction in customer service tickets
Biplob Ghosh Rahul
Founder & CEO, eCourier
"Markopolo's AI called our customers who abandoned carts within 30 seconds. When SMS failed, it switched to WhatsApp. When that failed, it made a voice call with a personalized offer. We went from sending 2 generic emails to having actual conversations with customers."
From 12% to 43% Cart Recovery for Carnival Internet
43%
cart recovery vs. 12% industry baseline
67%
mobile conversion lift through behavioral intent prediction
2.4s
response time: AI predicts exit intent
Alec Paterson
Director, Dotlines UK
"Markopolo's AI called our customers who abandoned carts within 30 seconds. When SMS failed, it switched to WhatsApp. When that failed, it made a voice call with a personalized offer. We went from sending 2 generic emails to having actual conversations with customers."
From 12% to 43% Cart Recovery for Carnival Internet
43%
cart recovery vs. 12% industry
baseline
67%
mobile conversion lift through
behavioral intent prediction
2.4s
response time: AI predicts
exit intent
Alec Paterson
Director, Dotlines UK
Know what's working.
See which SMS campaigns drive revenue.
Know what's working. See which SMS
campaigns drive revenue.
Track every SMS campaign with results. Monitor sales, revenue, AOV, top viewed and purchased products, and more to optimize your ecommerce SMS marketing.
Track every SMS campaign with results. Monitor sales, revenue, AOV, top viewed and purchased products, and more to optimize your ecommerce SMS marketing.
Stop sending to segments.
Start speaking to individuals.
Forget segments and audience groups. Markopolo AI identifies each customer individually using real-time behavior and historical data. It then automatically decides who belongs in which campaign. You set the objective, the AI handles the rest.
Forget segments and audience groups. Markopolo AI identifies each customer individually using real-time behavior and historical data. It then automatically decides who belongs in which campaign. You set the objective, the AI handles the rest.
Your CRM knows your customers. Your SMS should too.
Your CRM knows your customers. Your SMS should too.
Your CRM knows your customers.
Your SMS should too.
Plug-in your CRM to reach more customers and make every engagement more personal.
Plug-in your CRM to reach more customers and make every engagement more personal.
No CRM? You can still activate customer data from your store.
No CRM? You can still activate
customer data from your store.
Start for free today. Flexible paid plans are ready for you at any moment.
Start for free today.
Flexible paid plans are ready for you at any moment.
Start for free today. Flexible paid plans are ready for you at any moment.
Free
No credit card needed.
Audience analytics
50 SMS
5,000 emails
1,000,000 events
Cookieless and first-party tracking
CRM integration
Campaign and revenue performance
...and more
Custom
30-day trial included.
More channel usage (email, SMS, events)
Push notifications
AI voice calls
Custom integration, API access, and SSO
Everything in free plan, plus
...and more
Custom
30-day trial included.
More channel usage (email, SMS, events)
Push notifications
AI voice calls
Custom integration, API access, and SSO
Everything in free plan, plus
...and more
Great SMS marketing is only part of the story.
Go omnichannel and make it complete.
Great SMS marketing is
only part of the story.
Go omnichannel and
make it complete.
Great SMS marketing is only part of the story.
Go omnichannel and make it complete.
Markopolo AI knows what it said to a shopper in an SMS.
So when it reaches them through another channel, it picks up right where it left off.
Markopolo AI knows what it said to a shopper in an SMS. So when it reaches them through another channel, it picks up right where it left off.
Delivered to where
decisions happen
See more
Everyone's on it but
few brands own it
See more
Push notifications
Gentle nudge at the
right moment
See more
AI voice call
Conversations that
feel entirely human
See more
Email
Delivered to where
decisions happen
See more
WhatsApp
Everyone's on it but
few brands own it
See more
Push notifications
Gentle nudge at the
right moment
See more
AI voice call
Conversations that
feel entirely human
See more
Email
Delivered to where
decisions happen
See more
WhatsApp
Everyone's on it but
few brands own it
See more
Push notifications
Gentle nudge at the
right moment
See more
AI voice call
Conversations that
feel entirely human
See more
Email
Delivered to where
decisions happen
See more
WhatsApp
Everyone's on it but
few brands own it
See more
Push notifications
Gentle nudge at the
right moment
See more
AI voice call
Conversations that
feel entirely human
See more
Email
Delivered to where
decisions happen
See more
WhatsApp
Everyone's on it but
few brands own it
See more
Push notifications
Gentle nudge at the
right moment
See more
AI voice call
Conversations that
feel entirely human
See more
FAQs
FAQs
What can an AI-powered SMS marketing tool do for ecommerce brands?
Why should ecommerce brands choose Markopolo AI for SMS marketing?
What should I look for in an SMS marketing tool for my D2C brand?
Is Markopolo AI's SMS marketing tool easy to use?
Which businesses can use Markopolo AI for SMS marketing?
Backed by insights from 1,400+ businesses.
Try Markopolo AI and see what it’s all about.
Backed by insights from 1,400+ businesses.
Try Markopolo AI and see what it’s all about.
No credit card required.
Solutions
Resources
Solutions
Resources
Solutions
Resources
Solutions
Resources